Dr. Michelle Lilly published the first study on PTSD in 911 dispatchers in 2012. More than a decade later, she’s still in the dispatch center, and the findings are hard to ignore.
Dr. Lilly is a Professor of Clinical Psychology at Northern Illinois University, a licensed clinical psychologist, and owner of Lilly Counseling and Consultation. Her research on first responder mental and physical health has informed legislative efforts in the US and abroad.
In this episode:
• How a trauma researcher ended up in a 911 center
• Cumulative exposure and the cortisol wave of a busy shift
• The physical toll: obesity, sleep, and 17 health complaints a month
• Moral injury when you never set foot on scene
• Why “just a dispatcher” is a barrier to getting help
• A Clinician’s Guide to cultural fluency: sit-alongs and state conferences
Connect with Dr. Lilly: https://lilly-consulting.com
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★ Resources for Responder Wellness ★
• Fitness: FightCamp (code RESILIENCE for 10% off) http://joinfightcamp.com/rr
• Free App: CRACKYL http://crackyl.respondertv.com
• Book: Helping the Helpers https://a.co/d/dm0VS4Q
#911Dispatcher #Telecommunicators #FirstFirstResponders #FirstResponderMentalHealth #PTSD #MoralInjury #DispatchLife #ClinicianGuide #ResponderResilience #FirstResponderWellness
